This policy applies to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
All shipments are shipped from our warehouse in Michigan.
Fulfillment time : UPDATE 2024 Holiday season: 4-7 business days due to the combination of extremely high amount of orders and the Holiday season. This means your order will not hit the mail stream until 4-7 business days.
(Our usual fulfillment time is 1-3 Business days.)
FREE SHIPPING - Purchase $85 or more. Free Shipping can not be combined with discount codes. Gift certificates don't count towards free shipping because they are not a physical product.
A. shipping costs:
We charge the following for shipping on all USA orders. (Sept 2023 -Prices are going up.)
- USPS First Class (3-4 Days) shipping charge starts at $6 - You can use this with 1 bag of coffee or 13 ounces or less. https://www.usps.com/ship/first-class-mail.htm
- USPS Priority mail (1-2 Days) shipping charge starts at $9.35 - 2 bags or more must go Priority mail, 15.99 ounces or more goes priority. https://www.usps.com/ship/priority-mail.htm
- Cost is metered by USPS, depends on weight and distance.
B. Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 3 – 4 days (Monday to Friday). The order cut-off time will be 12:00 PM Pacific Standard Time (Los Angeles). Domestic order handling time is 1-2 business day (Monday to Friday).
C. Delivery Terms:
We use the USPS and UPS to deliver the product.
E. Change of Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at customercare@warpath.coffee or call as +1 (208) 599-6679
.
F. Cancellations:
There are no cancellations allowed. See refund & exchange policy for further information.
G. Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Customer Support
Email Us: customercare@warpath.coffee
Call us: +1 (208) 599-6679
Hours of Operation:
08:00 - 17:00 MST
Business Address:
PO BOX 1344
Cheyenne, Wyoming, 82003
